Night Owl Media hosted a free Saturday Community Tech Repair Day at its headquarters from 9:00 a.m. to 2:00 p.m.

Employees from the IT and software teams volunteered to diagnose and repair personal laptops, desktop computers, and tablets brought in by local residents at no cost. Common services included hardware cleaning, operating system updates, malware removal, data backup assistance, and basic troubleshooting. Devices requiring replacement parts were documented with written repair recommendations rather than upsold.

Short workshops covered password security, avoiding phishing scams, protecting children online, and extending the lifespan of personal computers. Local coffee shops and a nearby food vendor provided refreshments, while students from area high schools observed repairs and spoke with employees about careers in technology.

Refurbished computers donated by community members were securely wiped and prepared for future distribution through local nonprofit partners. The event focused on practical assistance, reducing electronic waste, and improving digital literacy for families who might not otherwise have access to affordable technical support.